We invite you Don’t miss Every Tuesday at 2pm PST / 5pm EST The radio show called People to People: Working Together for Your Safety. The show today is Solving Counterfeit Epidemic with Innovation 2.0 and is hosted by VoiceAmerica.
The title of next episode is: Solving Counterfeit Epidemic with Innovation 2.0 with Guest Speaker Fran Chuan.
SHOW DESCRIPTION:
On February 2, 2015 there was an article in the Spanish newspaper “La Vanguardia” with the title “Proposals from Can Ruti’s personnel reduce the waiting list” (“Can Ruti shortens the waiting list with proposals of their staff”). Can Ruti is one of the big reference hospitals in Barcelona. Whereas long waiting lists are a big problem in the Spanish public health care system, Can Ruti has managed to eliminate the waiting list of patients with programmed surgery in 2014.
Big public institutions seem to protect themselves under the current crisis to justify all kind of budget cuts and the problems they suffer. This is why the example of Can Ruti is a positive and comforting surprise. After confirming at the top of the front newspaper’s page that it was not April Fool’s Day, we wondered what happened in Can Ruti?, how did they manage to do it?, what kind of exorcism did they apply to their internal processes?
The article describes “The trick is that the employees, all their employees, were involved in bringing ideas to organize things differently, in every type of problem they found”. We continue thinking these are tricks, a sudden act of magic, an unexpected insight or illumination. As the ribbon in the parcel, the article adds: “The objective … was met without a negative cost impact.”
Our most sincere congratulations to all personnel from Can Ruti, especially to their Management to be so humble – and right – to count on all the employees to find solutions to the problems that, of course, they all suffer.
We are happy to share this as an example of innovation being not only launching new products or market proposals, but affecting internal processes as well. Silent innovation, the one unsettling the inner guts of an organization, is perhaps the most effective one, the one bringing bigger benefits in the long term. It is the sustainable innovation.
Too many times we are faced with demands from our clients who want to develop innovative initiatives with direct impact on the business results as fast as possible. Sigue leyendo
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